Events

Webinars

January - AR Automation for DSO Reduction

February - Automatic Cash Allocation by 9am‏

March - AR KPIs and Dashboards

April - The Latest Dispute Management Trends

May - Predicting DSO, Payment Performance and Cashflow Performance of Customers

June - Automate your Credit Management

July - Deductions Management – Are Short Payments Killing your DSO?

August - AR Collection Team Management

September - AR - Greater than the Sum of the Parts

October - 8 Barriers to Reducing AR

November - Last Call for the Dash for Cash

Personalised Webinars

If you would like us to contact you to organise a personalised webinar, please click and enter your details.

The ICM 09 Conference

ICM 09

17th March 2009 - ICC, Birmingham UK

The Customer Value Group participated in this year’s ICM 09 conference. CVG was a key sponsor at the event and an impressive line-up of industry speakers covered both commercial and consumer credit management issues.

Above - the Customer Value Group team

During the event, the Customer Value Group held a prize draw for a Philips iPOD entertainment system. This was won by John Maul of Smith & Williamson, pictured below. The award was presented by Philip King, Director of ICM and Alex Buxton, Sales & Marketing Manager, Customer Value Group. Congratulations John!

Ponder this
“The most sophisticated Collections and Dispute Management System in the world”

Project Sponsor, Global Electronics Giant

In the news

Bridging the Gap

The tighter economic conditions have prompted businesses looking for competitive advantage with their customers to implement best practice software that integrates AR credit and collections with customer service management, as Dickie Bielenberg explains.
All the buzz
"Our call centre can now manage many more inbound and outbound customer calls with a 75% smaller team. This will save us more than £5m over the next 3 years."

Customer Services Manager, Global Utility

Microsoft Gold Certified Partner