Events
Webinars
March - AR KPIs and Dashboards
April - The latest Dispute Management Trends
May - Predicting DSO, Payment Performance and Cashflow Performance of Customers
June - Managing Inbound and Outbound AR Communication
July - How to Handle Collections in an AR/AP Offsetting Scenario
August - Promise Management and Payment Plans
September - AR Collection Team Management
October - Last Call for the Dash for Cash
November - Dynamic Credit Limit Management
December - The Multinational Challenge
Personalised Webinars
If you would like us to contact you to organise a personalised webinar, please click here and enter your details.The ICM 09 Conference
17th March 2009 - ICC, Birmingham UK
The Customer Value Group participated in this year’s ICM 09 conference. CVG was a key sponsor at the event and an impressive line-up of industry speakers covered both commercial and consumer credit management issues. Read more
Above - the Customer Value Group team
During the event, the Customer Value Group held a prize draw for a Philips iPOD entertainment system. This was won by John Maul of Smith & Williamson, pictured below. The award was presented by Philip King, Director of ICM and Alex Buxton, Sales & Marketing Manager, Customer Value Group. Congratulations John!
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