Partners

Our strategic partner network enables clients to tap into a pool of complementary expert resources to address a wide range of business, process, and technology matters relating to Customer Value Management.

We believe successful, enduring alliances are based on a fundamental match of business objectives and are realised through collaboration, communication, and investment. We also have a close alliance with CFO Europe and regularly sponsor the CFO Europe Working Capital Forum.

 

The Customer Value Group is a Microsoft Gold Partner as well as a member of the Microsoft Partner Advisory Council.

Our partnership with Microsoft demonstrates the highest degree of competence in working with Microsoft technologies and enables The Customer Value Group's inclusion in the register of specialist software providers that use Microsoft as a platform.

 

BGlobal  

B-Global is an international company providing technology and business solutions to improve and enhance organisations' business processes.

Their expertise in understanding and optimising business processes allows them to offer a combination of business process consultancy with leading edge software and hardware technology to provide a complete solution.

They have developed a product set which embodies the next generation of supply chain solutions for supply chain planning and execution.

Clients include Fuji Film, Hitachi, Panasonic, Philips, Sony, Sanyo and Toshiba.

 

Rackspace  

Rackspace® Hosting is the World's leader in hosting. Since 2001 Rackspace has been hosting and supporting mission critical websites, internet applications, email servers, security and storage services for 6,000 customers.

Rackspace is totally focused and experienced in managing hosting solutions for customers, from simple web servers to complex online applications and email solutions. They help their customers forget about their online infrastructure through providing Fanatical Support for their hosted applications.

Rackspace is CVG's hosting partner for clients who wish to deploy CVG Value+ as Software as a Service.

 

ACT  

The Advanced Capture Team (ACT) was founded to offer the best of breed technologies in document capture and invoice automation software. Their corporate goal is to provide automated solutions for back-office processes in financial departments.

ACT specialises in the latest Advanced Capture technologies to enable their customers to have the most efficient and effective capture process available on the market.  These technologies have enabled their customers to Eliminate costly and unnecessary document preparation, Simplify the capture process, and Automate repetitive tasks.

 

Solution Partners

Products and services that extend and complement The Customer Value Group's solution whether in the AR / CRM or CVM space, which include:

  • Treasury management
  • Cash flow management
  • CRM / AR / CVM / Consulting / Finance experience

Consulting Partners

Consulting firms that help our customers refine their AR / CRM / CVM strategies, implement The Customer Value Group's solutions, and ensure those solutions are adapted to the company's unique business needs includes:

  • Business process designers
  • Implementation experts
  • Vertical expertise
  • User and Administrator trainers

Characteristics of successful partners

  • CRM / Finance / Consulting experience
  • A services portfolio that complements The Customer Value Group
  • Well-developed sales and marketing functions
  • The ability to independently generate business
  • Traction in their regional or national markets
  • Organizational definition and financial resources
  • An ability to invest in The Customer Value Group training and practice development
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"Our call centre can now manage many more inbound and outbound customer calls with a 75% smaller team. This will save us more than £5m over the next 3 years."

Customer Services Manager, Global Utility

Microsoft Gold Certified Partner